NEW COINCO FIELD SERVICE CENTERS ENHANCE THE LONG-TERM PERFORMANCE OF COINCO EQUIPMENT

ST. LOUIS-April 1, 2002-Coinco continues its 40+ year commitment to helping increase vending operator profits by enhancing the long-term performance of Coinco bill and coin changing equipment.

As the original equipment manufacturer Coinco can optimize service and update many Coinco units with the latest Coinco innovations.

The new Coinco Field Service Centers use factory original, new parts to enhance the durability of Coinco products. Work is performed by factory-trained technicians at 19 locations throughout the U.S. and Canada.

"From time to time every piece of vending equipment needs service, especially since many units operate under extreme conditions," said Bill Johnson, vice president of sales. "This is no different than a well-engineered car that still requires a periodic tune-up to operate at maximum efficiency. Most vending equipment still works if you don't tune it up, but a tune-up will guarantee optimal performance and maximize the operator's return-on-investment in vending equipment."

Coinco's new Field Service Centers are designed around a total service team concept. Coinco service specialists are trained to perform like the finely tuned, highly efficient pit crews at Indy races. Just like a pit crew member, each Coinco factory-trained specialist handles specific diagnostics, repairs or upgrades. This specialization allows them to work more efficiently to return a customer's equipment to the profit-making race as soon as possible.

Coinco customer service representatives can also provide convenient, door-to-door service to pick up and deliver at the customers' facilities to reduce turn-around time and minimize handling costs.

"These new facilities are just another evolution in Coinco's long history of leadership in offering innovative field service," said Parker Condie, vice president of strategic marketing. "Our number one objective is the quality of our products. At the same time, Coinco is committed to Coinco Field Service Centers, add 1 continuous service improvement. For example, our service representatives provide ongoing feedback from our customers to the service experts and product development teams at our headquarters. This ongoing process provides better field service and superior new products based upon our valued customer's specific needs and input."

For more information concerning which Coinco Field Service Center serves your business, call 1-800-325-COIN or contact your Coinco Area Account Manager.

Founded in 1957, Coinco is a privately owned manufacturer of coin acceptors, coin changers, bill acceptors, control systems and other component parts for the vending industry.